To document the process of holding Management Review Meetings to monitor the effectiveness of the Quality Systems and ensure that the requirement of the Standard is meetings.
2.0 SCOPE
The scope of the Management Review Meeting shall include the entire quality management system as described in the agenda.
3.0 DEFINITION
MR - Management Representative
MRM - Management Review Meeting
MOM - Minutes of Meeting
MRG - Management Review Group involving the following functions.
CEO -G.M. Operations -
MR -Departmental Heads-
4.0 REFERENCES
QM 01 Quality Manual
5.0 PROCEDURE
5.1 The Management Review meetings shall be conducted as follows:-
Internal Management Review shall be conducted, in the first week of every month. This shall be hosted by MR with Departmental Heads.
Management Review with the management shall be done once every six months.
5.2 M.R. in consultation with the CEO shall fix the exact date and time of MRM and circulate the same with MRG members at least two days in advance. Any additional invitee shall also be sent the circular.
5.3 In case of any change in the MRM schedule, the MR shall intimate the MRG and other invitees.
The agenda shall include
Status of actions decided in the previous MRM.
Results of audits (internal & external).
Corrective & Preventive Action & effectiveness of the same.
Customer Complaints.
Training needs identification & analysis.
Review of quality performance indicators like-
Scrap reports.
Warranty Replacements.
Rework Records.
Resource Requirements.
Suggestions for process/product improvements.
Quality Policy, Quality Objectives, Organisation Chart, and Job Descriptions.
MR shall make out summary reports on agenda points as Input for the MRM.
Any additional item on the Agenda shall be reviewed between the CEO and MR and shall be communicated to the MRG Members.
The agenda points shall be discussed during the meeting and action so taken shall be recorded along with the target date and name of the person responsible for the action on MOM format by the MR.
The first point on the agenda shall be the review of pending points from the previous MOM.
The MOM shall be approved by the CEO and copies issued to all the personnel attending the meeting and responsible for taking actions.
Records of MOM shall be kept by the MR
DOCUMENTATION
F 561 MOM Format
MOM Records